Michigan Dream Vacation Terms and Conditions
These are the terms and conditions for West Winds. Please read them thoroughly, as you are responsible for all information within. Please complete and sign the Registration Form and return it via text/email to Karen.
Visit www.michigandreamvacation.com and the ‘SW Mighican Guide’ page for more information about our families favorite restaurants, shopping, hiking, and golfing locations. The site also includes links to service providers such as kayak, canoe and boat rentals.
Reservations
The person or persons under whose name the reservation is booked must be 27 years old. Reservations obtained under false pretense are subject to forfeiture of any and all monies paid, refusal to check-in or immediate eviction upon discovery. A valid driver’s license is required with all reservations. The primary guest certifies they are at least 27 years old.
Damage Policy
We do not charge a security deposit for damages. The renter is liable for any damage during occupancy. Renter also agrees to accept any charges related to damage with the credit card on file.
Parties or events are not allowed under any circumstance. Evidence of parties or events (bachelor/bachelorette, wedding etc) will result in additional damages charged to your credit card.
Cancellation/Refund Policy
A thirty (30) day notice is required for cancellation, your reservation will be 100% refunded if cancelled within 30 days. 50% of reservation will be refunded if cancelled 14 - 30 days before check in. Cancellation within 14 days or less will not receive a refund.
If you are disappointed or unsatisfied with the house due to different tastes relevant to décor, accommodations, location, construction, lake conditions, etc. and decline to stay at the house, this will be considered a cancellation and no rent reduction or refund will be issued. Vacation Rental insurance, which is not provided by Owner, is recommended.
Occupancy
Occupancy is the number of people who stay the night and use the amenities during the day.
- Endless Blue maximum occupancy is ten (10). Please note, this home is located in Casco Township, Michigan. Local ordinance mandates certain max occupancies for this home. Ten (10) people regardless of age may be in this home. You could face civil penalties in addition to additional rental fees if more than max occupancy is at this home.
- West Winds maximum occupancy is ten (10). Per our rental permit with Saguatuck Township, that number may not be exceeded.
- Pinecrest maximum occumpany is six (6).
This is a strict policy and the penalty is immediate eviction without refund. Parties, reunions or large gatherings are not allowed. When in doubt, please ask.
Cleanliness of Property
Our properties are professionally cleaned and inspected before and after each rental to ensure that all guests have a clean comfortable stay.
· Any cleanliness issues noticed upon arrival should be reported to the owner within 2 hours of check-in and accordingly the cleaning service will be notified to address issues at no additional expense to the guest. We reserve the right to dispatch cleaning crews if we deem necessary in order to bring the property to standard. Guests will be required to vacate the property if the cleaning crew needs to enter. If cleanliness issues are not reported within the 2 hour time period it is our assumption the home is prepared to your satisfaction.
· Guest agrees that during the term of this agreement and such further time as he/she occupies the premises, he/she will keep the rental clean and free of trash, garbage, and other waste and all debris and ensure garbage and discards are placed in proper containers. Guest will be provided with garbage collection days during their stay found in the provided check-in instructions and are responsible for placing receptacles on the curb for pick up the night before as to not overload trash bins.
Please note: in Michigan insects such as mosquitos and the like are occasionally inevitable. Our properties are treated periodically as part of a pest and mosquito control program, and is professionally cleaned after each rental.
Check-in
Check-in is 4:00 PM Eastern Time (3:00 PM Central Time), unless you have arranged and paid for an early check-in. Cleaners and owner’s inspector will not allow early entry for any reason and are to inform the owner of any attempt.
Check-out
Check-out is no later than 11:00 AM Eastern Time (10:00 AM Central) unless you have arranged and paid for late checkout. If possible, please complete items on the checkout list. It is a tremendous help to our cleaning crew and will ensure we can get the house cleaned and reset for our next guests.
All persons and personal items must be removed by 11:00 AM ET (10:00AM CT). Cleaners will enter and begin cleaning at 11 AM (10 AM CT). There is a $100 per hour fee, one-hour minimum, for anytime you are in the property after 11 AM (10 AM CT).
Early/Late Check-in/Check-out
We try to accommodate early check-ins and late checkouts on whenever possible. If you wish to have an early check-in or late checkout please notify Karen prior to your stay. We will attempt to accommodate your request.
Property Entry
You will be provided property directions and the keypad code in your arrival email. That email is usually sent 24-48 hours prior to arrival and will include driving directions and entry instructions. Owner must be in receipt of signed Registration to release keypad code.
For security purposes West Winds and Endless Blue are equipped with a Ring video doorbell. They are located on the front door with coverage of the front yard, front walk and front door. All alerts are turned off during your stay and video will only pulled in the event of a security issue. If you need help with anything, please call or text Karen at 708-364-9331. There is NO indoor audio/video surveillance of the property, nor is there any type of artificial intelligence device (Alexa, Google Home, Echo Show, etc.).
Responsibility
The person or persons under whose name the reservation is booked must reside at the property for the duration of the rental. They are responsible for ensuring that their party and their visitors abide by all the rules set forth in this document, in the reservation confirmation and those posted at the property. Failure to do so will result in eviction without refund.
We are pleased you have chosen to vacation at our home, but please remember you are vacationing in a residential neighborhood. While you may be on vacation, some of our neighbors might not be. Please be respectful of the area you have chosen to stay and remember you are subject to local laws and noise ordinances.
Pet Policy
Regrettably, pets are not allowed.
Locked closets/garages
Locked closets and locked garages are not included in the rental of the property.
Cable and Wifi
Our properties equipped with Basic Cable and high-speed internet/WIFI. Streaming services, such as Netflix and Amazon, etc, should be billed to your credit card. Please log in to your streaming service account to ensure no accidental charges. Additional information for TV operation will be available in the property binder.
Cable / Streaming services are limited to channels available without additional fees. Violations will be charged a minimum of $50 in administration fees; in additional to any fees, service charges presented from our cable provider.
Furnishings
We have tried to furnish and decorate our home in a comfortable manner and to reflect our love of Michigan. Inside furnishings should not be taken outside. Plates, cups, silverware, bath towels, linens, etc., should not be taken off premises.
Payments
If you made reservations through VRBO.com or other online platform: Payments will be collected and distributed in accordance with VRBO.com, or other online platform’s existing procedures.
Direct bookings will be accepted via credit card (Stripe, Quickbooks) or personal check at the previously described payment schedule.
Housekeeping
Your rental property will be furnished with: bed linens (sheets, pillowcases, blankets), bath towels, hand towels and washcloths, kitchen linens (washcloths and towels). We provide enough bath towels, wash cloths and hand towels each member of your party plus a handful of extras. Bedding (sheets, pillowcases, blankets) are provided for each bed and sleeper sofa's in the property.
A beginner set of consumables (toilet paper, facial tissue, paper towel, hand and dish soaps, coffee filters, garbage bags and where applicable: dishwasher soap, laundry soap and dryer sheets) are also provided. If, during your stay you run out of any of the above mentioned supplies, it will be the guest’s responsibility to procure additional consumable supplies.
Beach towels are not provided at Our Rental Homes. Please remember to bring your own. Linens, bedding and towels are not to be removed from the property for use at the beach or pool, for picnicking or any other use. Use of additional linens and/or towels found at the property may result in additional charges.
Fire Pits and Fireplace
Please use caution while using the propane and or wood fire pits. No fire should be left unattended. Do not leave children unattended while using the fire place or fire pit. Please ensure fire is completely extinguished when done using fire place. No other fire or fire pit location is at this property.
West Winds & Endless Blue: please note, due to local fire ordinance - we are not allowed to have any open flame on wooden structures that are attached to the house. While we understand it might be more convenient to have the grill on the rear deck, restrictions on my rental permit prohibit open flame on the deck. In the event the fire department finds a grill or other open flame on the wooden structures - I could face fines and/or loss of rental permit. Please do not move grills from their spots in front of the garage (West Winds) or on rear patio (Endless Blue).
Smoking
Our properties are non-smoking. Violators are subject to immediate eviction, forfeiture of all monies and additional cleaning charges, which can be quite substantial. Please smoke outside, only in designated areas. Dispose of your smoking remnants responsibly. Failure to do this will result in additional cleaning charges.
Lost and Found
The owner is not responsible for items left in the property. We make an effort to collect items and hold them for thirty (30) days. If you have forgotten something, contact us to see if it has been found and arrange its return. Guests are responsible for any shipping fees for lost items.
Right of Entry
Property owners and their agents may need to enter the property for the purpose of inspection, repairs or maintenance. We will do our best not to disturb you and notify you ahead of time if we need to stop by.
Landscapers, hot tub maintenance, pest service and other service personnel may need to access the property during your stay. Again, we will do our best not to disturb you; but please be patient with these service providers. They are doing their jobs to maintain our home and they may not be able to schedule all service appointments around our turnover times. We appreciate your understanding.
Access to Lake Michigan (Endless Blue only)
The homeowner is not responsible for nor in charge of Lake Michigan access via the trams, stairs and revetment (rock wall) to Lake Michigan. Access is not guaranteed and may not be accessible due to inclement weather, other Acts of God, mechanical failure or closure due to maintenance and/or repair. Weather, historically high (or low) Lake Michigan water levels and wave action vary daily along Lake Michigan. The homeowner cannot control nor guarantee access or condition of the beach within the limits of Miami Park’s property lines; during any portion of your stay. No refunds will be given for lack of access to the beachfront, high water in Lake Michigan, stairs, tram or revetment closure or lack of useable beach.
Tram and Stair Associations (Endless Blue only)
Both the trams and stairs and their respective properties are under the control of each association’s respective board of directors and bylaws. Guests of Endless Blue (this vacation rental home) are subject to the rules and bylaws of each association. Those rules and bylaws can be reviewed in the property binder on site at Endless Blue. The renter and all renter guests understand they are using the stairs, trams and revetment (rock wall) fully AT THEIR OWN RISK.
Guests and tenants understand that stairway, tram and revetment use for beach access is being provided by landlord/owner through THE NEW MIAMI PARK STAIRS ASSOCIATION and BEACHSIDE TRAM ASSOCIATION, WEST END INCLINE ASSOCATION, THE LAKE VIEW TRAM ASSOCIATION, LAKE MICHIGAN TRAM ASSOCIATION, ALL FOUR TRAMS and LAKESHORE BLUFF ASSOCATION (“Associations”) as a free accommodation to the rental tenant and their guests, and that such use may pose liability and risk. Being aware of such risk and liability, the tenant agrees that use shall be at their sole risk and not that of the respective Associations or owner. Tenant waives and releases any and all claims or potential claims against the Association’s arising from or relating to their use of the stairway or respective trams. Additionally, all respective guest(s) of Tenant waives and releases any and all claims or potential claims against the Associations arising from or relating to their use of the stairway or respective trams.
The renter(s) acknowledge property owners and their agents cannot be held responsible, regardless of fault, for any accident, loss, damage or injury suffered by the renter, members of their party or any other guests which renter or their party have allowed access to the property, regardless of said loss results, directly or indirectly, from acts of God, danger incident to any body of water, fire, breakdown of machinery, equipment, acts of government or other authorities, delays or cancellations of or changes in itineraries or schedule from acts of omission on any airline. Furthermore the renter will release and hold harmless any and all parties involved with the rental, management and reservations of the property and to release and hold harmless it’s owners and representatives for any loss or damage to personal property or for any injury or death.